{"id":37751,"date":"2025-09-24T18:44:58","date_gmt":"2025-09-24T22:44:58","guid":{"rendered":"https:\/\/alexemstudio.com\/management-and-production-of-organic-content-social-media-newsletters-website\/"},"modified":"2026-10-04T17:39:21","modified_gmt":"2026-10-04T21:39:21","slug":"sla-content-organic-social-media-newsletters","status":"publish","type":"page","link":"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-content-organic-social-media-newsletters\/","title":{"rendered":"Management and production of organic content (social media, newsletters, website)"},"content":{"rendered":"<style>\n.ax-contrat{--ink:#111;--muted:#5b5b5b;--line:#e6e2dc;--cream:#f8f8f8;--accent:#ffa1fd;--accent-pale:#ffe8ff;max-width:1180px;margin:0 auto;padding:64px 24px 96px;color:var(--ink);font-size:17px;line-height:1.7}\n.ax-contrat *{box-sizing:border-box}\n.ax-head{border-bottom:1px solid var(--line);padding-bottom:32px;margin-bottom:48px}\n.ax-head .ax-kicker{text-transform:uppercase;letter-spacing:.12em;font-size:13px;color:var(--ink);font-weight:600;margin:0 0 8px}\n.ax-head h1{margin:0 0 16px}\n.ax-head p{max-width:720px;color:var(--muted);margin:0}\n.ax-grid{display:grid;grid-template-columns:260px minmax(0,1fr);gap:64px;align-items:start}\n.ax-toc{position:sticky;top:190px;padding-left:14px;margin-left:-14px;font-size:14px;line-height:1.4;max-height:calc(100vh - 210px);overflow:auto;padding-right:8px}\n.ax-toc h3{font-size:12px;text-transform:uppercase;letter-spacing:.12em;color:var(--ink);font-weight:600;margin:0 0 12px}\n.ax-toc ul{list-style:none;margin:0 0 28px;padding:0}\n.ax-toc li{margin:0}.ax-toc h3 a.ax-h{display:inline;padding:0;border:0;background:none;color:inherit}.ax-toc h3 a.ax-h:hover{text-decoration:underline}\n.ax-toc a{display:block;position:relative;padding:5px 0;color:var(--ink);text-decoration:none}.ax-toc a[href^=\"#\"]{display:grid;grid-template-columns:30px minmax(0,1fr);align-items:baseline}\n.ax-toc a:hover .t,.ax-toc a.ax-x:hover{text-decoration:underline;text-underline-offset:3px}.ax-toc a.is-active::before{content:\"\";position:absolute;left:-14px;top:6px;bottom:6px;width:2px;background:var(--accent)}.ax-toc a.ax-x::after{content:\" \u2192\"}\n.ax-toc a .n{font-weight:600;color:var(--ink)}\n.ax-toc em,.ax-art h5 em{font-style:normal;font-size:11px;text-transform:uppercase;letter-spacing:.08em;background:var(--accent);color:#000;padding:2px 6px;border-radius:3px;vertical-align:middle;margin-left:4px}\n.ax-main{max-width:740px}\n.ax-art{padding:8px 0 36px;margin-bottom:36px;border-bottom:1px solid var(--line);scroll-margin-top:170px}\n.ax-art h5{margin:0 0 16px}\n.ax-art h6{margin:24px 0 8px}\n.ax-art p{margin:0 0 14px}\n.ax-art ul{margin:0 0 14px;padding-left:22px}\n.ax-art li{margin-bottom:10px}\n.ax-art mark{background:var(--accent-pale);color:inherit;padding:0 2px}\n.ax-new{background:var(--cream);padding:28px 28px 20px;border:1px solid var(--line);border-radius:6px}\n.ax-bref{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin:0 0 20px}\n.ax-bref strong{font-size:12px;text-transform:uppercase;letter-spacing:.1em;margin-right:4px}\n.ax-bref span{background:#fff;border:1px solid var(--line);border-radius:999px;padding:4px 12px;font-size:14px}\n.ax-spec{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:12px;list-style:none;padding:0!important;margin:16px 0 0}\n.ax-spec li{margin:0}\n.ax-spec a{display:block;height:100%;padding:16px 18px;border:1px solid var(--line);border-radius:6px;text-decoration:none;color:var(--ink);font-size:15px;line-height:1.4;background:#fff}\n.ax-spec a:hover{border-color:var(--ink)}\n.ax-spec a::after{content:\" \u2192\"}\n@media (max-width:900px){.ax-grid{grid-template-columns:1fr;gap:24px}.ax-toc{position:static;max-height:none;border:1px solid var(--line);border-radius:6px;padding:16px}.ax-contrat{padding-top:40px;font-size:16px}.ax-new{padding:20px 16px 12px}}\n<\/style><div class=\"ax-contrat\">\n<header class=\"ax-head\"><p class=\"ax-kicker\">Contrat de services sp\u00e9cifique \u00b7 Version d\u2019octobre 2026<\/p><h1>Gestion et production de contenu organique (m\u00e9dias sociaux, infolettres, site web)<\/h1><p>Ce contrat s\u2019applique conjointement avec le <a href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/\">contrat de services g\u00e9n\u00e9ral<\/a>. En cas de divergence, il pr\u00e9vaut pour le domaine vis\u00e9.<\/p><\/header>\n<div class=\"ax-grid\">\n<nav class=\"ax-toc\" aria-label=\"Sommaire\"><h3>Ce contrat<\/h3><ul><li><a href=\"#art-1\"><span class=\"n\">1<\/span><span class=\"t\">Objet<\/span><\/a><\/li><li><a href=\"#art-2\"><span class=\"n\">2<\/span><span class=\"t\">Port\u00e9e des services inclus<\/span><\/a><\/li><li><a href=\"#art-3\"><span class=\"n\">3<\/span><span class=\"t\">Obligations d\u2019Alexem Studio<\/span><\/a><\/li><li><a href=\"#art-4\"><span class=\"n\">4<\/span><span class=\"t\">Responsabilit\u00e9s du client<\/span><\/a><\/li><li><a href=\"#art-5\"><span class=\"n\">5<\/span><span class=\"t\">Outils externes et ressources sous licence<\/span><\/a><\/li><li><a href=\"#art-6\"><span class=\"n\">6<\/span><span class=\"t\">Propri\u00e9t\u00e9 intellectuelle<\/span><\/a><\/li><li><a href=\"#art-7\"><span class=\"n\">7<\/span><span class=\"t\">Erreurs et omissions<\/span><\/a><\/li><li><a href=\"#art-8\"><span class=\"n\">8<\/span><span class=\"t\">Limitation de responsabilit\u00e9<\/span><\/a><\/li><li><a href=\"#art-9\"><span class=\"n\">9<\/span><span class=\"t\">Force majeure<\/span><\/a><\/li><li><a href=\"#art-10\"><span class=\"n\">10<\/span><span class=\"t\">Dur\u00e9e<\/span><\/a><\/li><li><a href=\"#art-11\"><span class=\"n\">11<\/span><span class=\"t\">Acceptation<\/span><\/a><\/li><\/ul><h3>Contrat g\u00e9n\u00e9ral<\/h3><ul><li><a class=\"ax-x\" href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/\">Contrat de services g\u00e9n\u00e9ral<\/a><\/li><\/ul><h3>Autres contrats sp\u00e9cifiques<\/h3><ul><li><a class=\"ax-x\" href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-banks-plans-volume\/\">Banques, plans et ententes bas\u00e9es sur le volume d\u2019heures<\/a><\/li><li><a class=\"ax-x\" href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-web-design\/\">Conception web<\/a><\/li><li><a class=\"ax-x\" href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-hosting-e-mail-domain-and-website-management\/\">Gestion d\u2019h\u00e9bergement, de courriels, de domaines et de sites web<\/a><\/li><li><a class=\"ax-x\" href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-graphic-design-video-and-illustration\/\">Conception graphique, vid\u00e9o et illustration<\/a><\/li><li><a class=\"ax-x\" href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-development-or-redesign-of-visual-identity-branding\/\">D\u00e9veloppement ou refonte d\u2019identit\u00e9 visuelle (branding)<\/a><\/li><li><a class=\"ax-x\" href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-writing-editing-translation-and-content-optimization\/\">R\u00e9daction, r\u00e9vision, traduction et optimisation de contenu<\/a><\/li><\/ul><\/nav>\n<main class=\"ax-main\"><section id=\"art-1\" class=\"ax-art\"><h5>1. Objet<\/h5><p><span>Le pr\u00e9sent contrat de services d\u00e9finit les conditions applicables aux services de gestion et de production de contenu organique pour m\u00e9dias sociaux, infolettres et sites web (ci-apr\u00e8s \u00ab strat\u00e9gie, cr\u00e9ation et diffusion de contenu \u00bb) fournis par Alexem Studio Inc. (ci-apr\u00e8s \u00ab Alexem Studio \u00bb). En acceptant une soumission incluant de tels services, ou en autorisant de toute autre mani\u00e8re le d\u00e9but des travaux (notamment par une confirmation verbale ou \u00e9crite, y compris par courriel), le client accepte de se conformer int\u00e9gralement au pr\u00e9sent contrat.<\/span><\/p><\/section><section id=\"art-2\" class=\"ax-art\"><h5>2. Port\u00e9e des services inclus<\/h5><p><span>Les services de gestion et production de contenu organique comprennent :<\/span><\/p><ul><li><span>La recherche initiale (analyse du march\u00e9, concurrents, inspiration cr\u00e9ative, tonalit\u00e9, contenu)<\/span><span><br\/><\/span><\/li><li><span>La mise en place des outils de collaboration (ClickUp, calendriers, documents partag\u00e9s, Canva, etc.)<\/span><span><br\/><\/span><\/li><li><span>L\u2019\u00e9laboration d\u2019un calendrier \u00e9ditorial et de contenus r\u00e9currents (piliers th\u00e9matiques, evergreen vs actualit\u00e9s)<\/span><span><br\/><\/span><\/li><li><span>La conception et l\u2019adaptation de gabarits visuels selon la direction artistique convenue<\/span><span><br\/><\/span><\/li><li><span>La r\u00e9daction, le design et la programmation des publications organiques (Facebook, Instagram, LinkedIn, autres plateformes selon mandat)<\/span><span><br\/><\/span><\/li><li><span>La r\u00e9daction et la publication de contenus d\u00e9riv\u00e9s (blogues, articles, infolettres, \u00e9tudes de cas, etc., selon le forfait)<\/span><\/li><\/ul><h6>Exclusions explicites<\/h6><ul><li><span>La gestion de communaut\u00e9 (r\u00e9ponse aux commentaires et messages)<\/span><span><br\/><\/span><\/li><li><span>La publicit\u00e9 num\u00e9rique payante (boosts, campagnes sponsoris\u00e9es)<\/span><span><br\/><\/span><\/li><li><span>Toute prestation non sp\u00e9cifi\u00e9e dans la soumission accept\u00e9e<\/span><\/li><\/ul><\/section><section id=\"art-3\" class=\"ax-art\"><h5>3. Obligations d\u2019Alexem Studio<\/h5><p><span>Alexem Studio s\u2019engage \u00e0 :<\/span><\/p><ul><li><span>Produire et livrer le contenu convenu selon le calendrier \u00e9tabli<\/span><span><br\/><\/span><\/li><li><span>Fournir une strat\u00e9gie, cr\u00e9ation et diffusion de contenu conformes aux bonnes pratiques du march\u00e9<\/span><span><br\/><\/span><\/li><li><span>Utiliser des outils et ressources professionnelles, incluant des logiciels et solutions d\u2019intelligence artificielle (ex. ChatGPT professionnel, Canva, outils SEO), ainsi que des pigistes sp\u00e9cialis\u00e9s (ex. traducteurs, r\u00e9viseurs) si n\u00e9cessaire<\/span><span><br\/><\/span><\/li><li><span>Respecter la direction artistique et le ton convenus avec le client<\/span><\/li><\/ul><h6>Engagement de moyens et bonne foi<\/h6><p><span>Les services sont rendus avec une obligation de moyens, de bonne foi, selon les connaissances, comp\u00e9tences et informations disponibles au moment du projet. Les r\u00e8gles des plateformes sociales, les bonnes pratiques SEO et les tendances de contenu \u00e9voluent r\u00e9guli\u00e8rement, et Alexem Studio ne fournit pas de vigie continue hors d\u2019un mandat distinct.<\/span><\/p><\/section><section id=\"art-4\" class=\"ax-art\"><h5>4. Responsabilit\u00e9s du client<\/h5><p><span>Le client doit :<\/span><\/p><ul><li><span>Communiquer sans d\u00e9lai \u00e0 Alexem Studio toutes les informations n\u00e9cessaires \u00e0 la bonne ex\u00e9cution des services. Le client atteste que les informations qu\u2019il transmet pour l\u2019analyse de ses besoins et la d\u00e9termination des services sont v\u00e9ridiques, compl\u00e8tes et exactes.  Tout renseignement incomplet ou inexact pourra entrainer une augmentation du co\u00fbt du projet.<\/span><\/li><li><span>Fournir en temps opportun tous les contenus et \u00e9l\u00e9ments n\u00e9cessaires (textes, images, vid\u00e9os, logos, acc\u00e8s, directives). Les pi\u00e8ces manquantes entra\u00eenent des retards et peuvent g\u00e9n\u00e9rer du travail additionnel facturable. Le client atteste qu\u2019il est propri\u00e9taire des droits de propri\u00e9t\u00e9 intellectuelle sur ces \u00e9l\u00e9ments ainsi que des droits d\u2019usages. Le client atteste que ceux-ci ne violent ni ne portent atteinte \u00e0 aucun droit de toute personne quant au respect et \u00e0 la sauvegarde de sa r\u00e9putation, de son image et de sa vie priv\u00e9e. Le client reconnait qu\u2019il est le seul responsable de s\u2019assurer que le site est conforme \u00e0 tout r\u00e8glement ou loi.<\/span><\/li><li><span>Se montrer disponible et de collaborer en tout temps avec Alexem Studio afin notamment de relire, valider l\u2019exactitude des contenus avant publication et approuver les livrables dans un d\u00e9lai raisonnable, convenus ou prescrits par Alexem Studio. Toute erreur non signal\u00e9e au moment de la validation demeure sous la responsabilit\u00e9 du client. Les rectifications post-diffusion (erratum, retrait, correction publique) sont \u00e0 sa charge<\/span><\/li><li><span>Fournir ou valider les traductions si n\u00e9cessaire, dans les d\u00e9lais requis pour respecter le calendrier<\/span><span><br\/><\/span><\/li><\/ul><ul><li><span>Garantir qu\u2019il d\u00e9tient les droits sur tout contenu fourni.<\/span><\/li><\/ul><p><span>Reconna\u00eetre qu\u2019il demeure responsable des impacts commerciaux de ses choix de contenus<\/span><\/p><\/section><section id=\"art-5\" class=\"ax-art\"><h5>5. Outils externes et ressources sous licence<\/h5><p><span>Alexem Studio peut, selon le mandat, utiliser des banques d\u2019images, polices, musiques, vid\u00e9os ou mod\u00e8les sous licence, ainsi que des outils g\u00e9n\u00e9ratifs (ex. DALL\u00b7E, Adobe Firefly, MidJourney, Artlist). Ces ressources sont employ\u00e9es conform\u00e9ment \u00e0 leurs conditions respectives. Le client reconna\u00eet que leur utilisation ne conf\u00e8re pas d\u2019exclusivit\u00e9 mondiale et que les droits d\u2019utilisation sont limit\u00e9s aux conditions pr\u00e9vues par ces plateformes.<\/span><\/p><\/section><section id=\"art-6\" class=\"ax-art\"><h5>6. Propri\u00e9t\u00e9 intellectuelle<\/h5><ul><li>Les gabarits, maquettes et contenus cr\u00e9\u00e9s demeurent la propri\u00e9t\u00e9 d\u2019Alexem Studio jusqu\u2019au paiement complet<\/li><li>Apr\u00e8s paiement, le client re\u00e7oit un droit d\u2019utilisation exclusif sur les cr\u00e9ations finales, pour les usages pr\u00e9vus<\/li><li>Alexem Studio conserve le droit d\u2019utiliser des extraits de projets \u00e0 des fins de portfolio ou de d\u00e9monstration<\/li><\/ul><\/section><section id=\"art-7\" class=\"ax-art\"><h5>7. Erreurs et omissions<\/h5><ul><li><span>Alexem Studio prend toutes les pr\u00e9cautions raisonnables pour livrer des contenus de qualit\u00e9<\/span><span><br\/><\/span><\/li><li><span>En cas d\u2019erreur humaine ou technique, sa responsabilit\u00e9 se limite \u00e0 la correction de l\u2019erreur dans un d\u00e9lai raisonnable<\/span><span><br\/><\/span><\/li><li><span>Alexem Studio ne peut \u00eatre tenu responsable d\u2019erreurs non signal\u00e9es par le client lors du processus de validation, ni de probl\u00e8mes non d\u00e9celables au moment de la livraison<\/span><span><br\/><\/span><\/li><li><span>Toute perte indirecte (pertes de revenus, atteinte \u00e0 la r\u00e9putation, perte de client\u00e8le) est exclue<\/span><\/li><\/ul><\/section><section id=\"art-8\" class=\"ax-art\"><h5>8. Limitation de responsabilit\u00e9<\/h5><p><span>Alexem Studio ne peut \u00eatre tenu responsable de :<\/span><\/p><ul><li><span>L\u2019exactitude factuelle des informations fournies par le client<\/span><span><br\/><\/span><\/li><li><span>L\u2019impact commercial, financier ou r\u00e9putationnel des publications ou campagnes organiques<\/span><span><br\/><\/span><\/li><li><span>Les performances en termes de port\u00e9e, visibilit\u00e9 ou engagement, qui d\u00e9pendent d\u2019algorithmes tiers (Meta, LinkedIn, moteurs de recherche) et de facteurs hors du contr\u00f4le d\u2019Alexem Studio<\/span><span><br\/><\/span><\/li><li><span>Les retards ou annulations li\u00e9s \u00e0 des validations tardives ou \u00e0 des informations manquantes fournies par le client<\/span><span><br\/><\/span><\/li><li><span>Les \u00e9volutions futures des plateformes ou des r\u00e8gles de diffusion qui pourraient r\u00e9duire l\u2019efficacit\u00e9 des contenus<\/span><span><br\/><\/span><\/li><li><span>Modifications ou suppressions d\u00e9cid\u00e9es unilat\u00e9ralement par les plateformes sociales (Meta, LinkedIn, etc.)<\/span><span><br\/><\/span><\/li><\/ul><p><span>En toute circonstance, la responsabilit\u00e9 maximale d\u2019Alexem Studio, si elle devait \u00eatre engag\u00e9e, est strictement limit\u00e9e au montant pay\u00e9 par le client pour le mandat de gestion et production de contenu organique dans les six (6) mois pr\u00e9c\u00e9dant l\u2019incident.<\/span><\/p><\/section><section id=\"art-9\" class=\"ax-art\"><h5>9. Force majeure<\/h5><p><span>Alexem Studio ne peut \u00eatre tenu responsable d\u2019un retard ou d\u00e9faut d\u2019ex\u00e9cution caus\u00e9 par un \u00e9v\u00e9nement hors de son contr\u00f4le, incluant pannes des plateformes sociales, changements d\u2019algorithmes, gr\u00e8ves, pand\u00e9mies ou d\u00e9faillances de fournisseurs tiers.<\/span><\/p><\/section><section id=\"art-10\" class=\"ax-art\"><h5>10. Dur\u00e9e<\/h5><p><span>Le pr\u00e9sent contrat est en vigueur \u00e0 compter de sa signature jusqu\u2019\u00e0 l\u2019ex\u00e9cution compl\u00e8te des services, \u00e0 moins qu\u2019il ne soit r\u00e9sili\u00e9 conform\u00e9ment aux modalit\u00e9s pr\u00e9vues au Contrat de services \u2013 G\u00e9n\u00e9ral.<\/span><\/p><\/section><section id=\"art-11\" class=\"ax-art\"><h5>11. Acceptation<\/h5><p><span>En acceptant une soumission de gestion et production de contenu organique aupr\u00e8s d\u2019Alexem Studio, ou en autorisant de toute autre mani\u00e8re le d\u00e9but des travaux (notamment par une confirmation verbale ou \u00e9crite, y compris par courriel), le client reconna\u00eet :<\/span><\/p><ul><li><span>avoir pris connaissance du pr\u00e9sent contrat de services \u00ab Gestion et production de contenu organique \u00bb et l\u2019accepter dans son int\u00e9gralit\u00e9<\/span><\/li><li><span>avoir pris connaissance et accepter le \u00ab Contrat de services (SLA) \u2013 G\u00e9n\u00e9ral \u00bb lequel fait partie int\u00e9grante des pr\u00e9sentes<\/span><\/li><li><span>avoir pris connaissance et, le cas \u00e9ch\u00e9ant, accepter les autres contrats de services sp\u00e9cifiques applicables \u00e0 son mandat (p. ex. Conception web; R\u00e9daction\/SEO; Branding), lesquels pr\u00e9valent sur leurs domaines respectifs<\/span><\/li><\/ul><\/section>\n<section id=\"autres\" class=\"ax-art\" style=\"border-bottom:0\"><h5>Contrat g\u00e9n\u00e9ral et autres contrats sp\u00e9cifiques<\/h5><ul class=\"ax-spec\"><li><a href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/\">Contrat de services g\u00e9n\u00e9ral<\/a><\/li><li><a href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-banks-plans-volume\/\">Banques, plans et ententes bas\u00e9es sur le volume d\u2019heures<\/a><\/li><li><a href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-web-design\/\">Conception web<\/a><\/li><li><a href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-hosting-e-mail-domain-and-website-management\/\">Gestion d\u2019h\u00e9bergement, de courriels, de domaines et de sites web<\/a><\/li><li><a href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-graphic-design-video-and-illustration\/\">Conception graphique, vid\u00e9o et illustration<\/a><\/li><li><a href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-development-or-redesign-of-visual-identity-branding\/\">D\u00e9veloppement ou refonte d\u2019identit\u00e9 visuelle (branding)<\/a><\/li><li><a href=\"https:\/\/alexemstudio.com\/en\/service-level-agreement\/sla-writing-editing-translation-and-content-optimization\/\">R\u00e9daction, r\u00e9vision, traduction et optimisation de contenu<\/a><\/li><\/ul><\/section>\n<\/main><\/div><\/div>\n<script nowprocket=\"\" data-cfasync=\"false\">(function(){var a=[].slice.call(document.querySelectorAll('.ax-toc a[href^=\"#\"]'));var s=a.map(function(x){return document.getElementById(x.getAttribute('href').slice(1))});a.forEach(function(x,k){x.addEventListener('click',function(ev){ev.preventDefault();ev.stopImmediatePropagation();var y=s[k].getBoundingClientRect().top+window.scrollY-170;var h=document.documentElement,o=h.style.scrollBehavior;h.style.scrollBehavior='auto';window.scrollTo(0,y);h.style.scrollBehavior=o;u();history.replaceState(null,'','#'+s[k].id);},true)});function u(){var y=window.scrollY+200,i=0;s.forEach(function(e,k){if(e&&e.getBoundingClientRect().top+window.scrollY<=y)i=k});a.forEach(function(x,k){x.classList.toggle('is-active',k===i)})}window.addEventListener('scroll',u,{passive:true});u();})();<\/script>","protected":false},"excerpt":{"rendered":"<p>Contrat de services sp\u00e9cifique \u00b7 Version d\u2019octobre 2026 Gestion et production de contenu organique (m\u00e9dias sociaux, infolettres, site web) Ce contrat s\u2019applique conjointement avec le contrat de services g\u00e9n\u00e9ral. En cas de divergence, il pr\u00e9vaut pour le domaine vis\u00e9. Ce contrat 1Objet 2Port\u00e9e des services inclus 3Obligations d\u2019Alexem Studio 4Responsabilit\u00e9s du client 5Outils externes et [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":29180,"parent":22887,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-37751","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Level Agreement (SLA) Design &amp; websites | Alexem Studio<\/title>\n<meta name=\"description\" content=\"Service level agreement between Alexem Studio and its clients. 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