Cookie Policy

Effective date: 19-Sep-2023
Last update: 19-Sep-2023

What are cookies?

How do we use cookies?

Types of cookies we use

Manage cookie preferences

You can change your cookie preferences at any time by clicking on the button above. This will allow you to review the cookie consent banner and change your preferences or withdraw your consent immediately.

In addition to this, different browsers offer different methods for blocking and deleting the cookies used by websites. You can change your browser settings to block/delete cookies. Here are links to support documents on how to manage and delete cookies for the main web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/fr-ca/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/fr/kb/effacer-les-cookies-pour-supprimer-les-informatio

Internet Explorer: https://support.microsoft.com/fr-fr/topic/comment-supprimer-les-fichiers-cookies-dans-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you use another web browser, please consult the official support documentation for your browser.

Website creation and graphic design for businesses and entrepreneurs. Visual Identity, Branding, logos, Social Medias Design, and more. Solutions adapted to your needs, for all budgets.

Our clients are everywhere!

Office hours

Frequently asked questions

What are the eligibility criteria for the solidarity offer?

To be eligible for the solidarity offer, you must meet one of the following criteria:

Annual sales under $250,000 (proof by abbreviated financial statements or statement from an accountant).
Number of employees less than or equal to 3 (written declaration or signed internal form).

What does the solidarity offer cover?

The solidarity offer includes a 20% discount on all our regular rates, applicable to the creation of time banks, time plans and package projects for eligible customers.

What's the difference between plans and time banks?

Banked hours are a fixed volume of hours that you buy in advance and use at your own pace, according to your needs. Hour plans, on the other hand, allocate a number of hours over a set period (usually a month), with an advantageous rate and regular scheduling to ensure our availability. Both options offer flexibility and priority, but hourly plans allow for more continuous management of your projects.

What are the advantages of banks and time plans?

Banks and time plans offer :

Flexibility: adapt your hours to your needs during the year.
Low rates: benefit from our best hourly rate.
Priority: our availability is guaranteed for your projects.

Do time banks have an expiry date?

Yes, hour banks are valid for one year from the date of purchase. Make sure you use your hours within this period.

When are time banks due for payment?

Time banks must be paid in advance of any project or work being carried out. This guarantees our availability and commitment to your projects.

Can I get a quote for a project included in a bank or time plan?

No, we do not provide quotations for projects carried out within the framework of banks or time plans. Quotations are reserved for lump-sum projects and follow our standard rates.

What are lump-sum projects?

Fixed-price projects include a fixed price and a pre-defined scope. They are suitable for one-off or one-time projects, with costs based on our standard tariff.

Why choose Alexem Studio?

We’re a multidisciplinary team combining expertise in design, web conception, UX, video and more. Working with us means access to a full range of creative services to propel your projects forward.